Information We Collect

Information You Give Us Directly

When you sign up for Blinkonlink or use our financial analysis tools, you share information with us. Some of this is basic contact stuff, some is more specific to what you're trying to accomplish. Here's what we typically collect:

• Your name, email address, and phone number when you create an account
• Business information if you're using our software for company analysis
• Payment details when you subscribe to our services (though we don't store full credit card numbers—more on that later)
• Financial data you upload or input into our analysis tools
• Messages you send us through support channels or contact forms

Information We Collect Automatically

Like most websites, we automatically gather some technical information when you use our platform. This helps us keep things running smoothly and figure out what's working (and what isn't). We collect:

• Device information—your browser type, operating system, screen resolution
• How you interact with our software—which features you use, how long you spend on different pages
• IP addresses and general location data (country/city level, not your exact address)
• Cookies and similar tracking technologies (you can control these in your browser settings)

How We Use Your Information

We're not in the business of collecting data just to have it. Everything we collect serves a purpose. Here's what we actually do with your information:

1. Provide our services: This is the obvious one. We need your account info to let you log in, your financial data to run analyses, and your payment details to process subscriptions.
2. Improve our software: We look at usage patterns to understand which features people find helpful and which ones need work. If nobody's using a particular analysis tool, that tells us something.
3. Send you relevant updates: Account notifications, security alerts, new feature announcements. We try to keep these useful rather than spammy.
4. Provide customer support: When you contact us with questions or problems, we need access to your account information to help you effectively.
5. Meet legal obligations: Sometimes we're required by law to retain certain information or provide it to authorities. We only do this when legally necessary.

Data Retention and Storage

We don't keep your data forever. Different types of information have different retention periods based on why we need them:

Your data is stored on secure servers located in Southeast Asia. We use industry-standard encryption both when your data is being transmitted and when it's sitting on our servers. Regular backups happen automatically, but these follow the same retention schedules.

Sharing and Disclosure

We're pretty protective of your information, but there are some situations where we share data with others. Here's the complete picture:

Your Rights and Choices

Under Thai data protection law (and just general fairness), you have several rights regarding your personal information. Here's what you can do and how to do it:

Access Your Data

You can request a copy of all personal information we hold about you. Log into your account and go to Settings > Data Export, or email us at [email protected]. We'll provide your data in a readable format within 30 days.

Correct Inaccurate Information

If something in your account is wrong, you can usually fix it yourself in your profile settings. For data you can't change directly, contact our support team and we'll update it within 5 business days.

Delete Your Account

You can delete your Blinkonlink account at any time through Settings > Account > Delete Account. This is permanent—we can't recover your data after the deletion process completes. We keep some basic transaction records for legal compliance (like payment history for tax purposes), but all your analysis data and personal details get wiped.

Opt Out of Marketing

Every marketing email we send has an unsubscribe link at the bottom. Click it once and you're off that list. You'll still get essential account emails (password resets, billing notifications), but no promotional stuff.

Object to Processing

If you believe we're processing your data inappropriately, you can object. Contact our Data Protection Officer at [email protected] with details about your concern. We'll review it and respond within 30 days.

Data Portability

Want to move your financial analysis work to another platform? You can export your data in common formats (CSV, JSON, PDF) from your account dashboard. This includes all your uploaded documents, analysis results, and saved reports.

Security Measures

Security isn't just about technology—it's also about processes and people. Here's how we protect your information at different levels:

Technical Safeguards

• 256-bit SSL/TLS encryption for all data in transit
• AES-256 encryption for data at rest on our servers
• Regular security audits and penetration testing by third-party firms
• Automated monitoring for suspicious activity and unauthorized access attempts
• Secure password requirements with multi-factor authentication options
• Isolated database environments with restricted access protocols

Operational Security

Only employees who need access to perform their jobs can view customer data. All staff sign confidentiality agreements and receive regular privacy training. We log all access to sensitive information and review these logs regularly.

Payment Security

We use PCI DSS-compliant payment processors for all transactions. Your credit card numbers never touch our servers—payment data goes directly to our payment partner through secure, encrypted channels. We only store the last four digits of your card and expiration date for billing reference.

Cookies and Tracking

We use cookies and similar technologies to make Blinkonlink work properly and to understand how people use our software. Here's what we're actually tracking and why:

Essential Cookies

These keep you logged in, remember your preferences, and make sure the software functions correctly. Without these, Blinkonlink basically doesn't work. They're not optional, but they also don't track your behavior—they just maintain your session.

Analytics Cookies

We use analytics tools to understand which features get used, where people get confused, and how we can improve the software. This data is aggregated—we're looking at patterns across all users, not tracking individual behavior for marketing purposes.

Managing Your Cookie Preferences

You can control cookies through your browser settings. Most browsers let you block all cookies, block third-party cookies, or delete cookies when you close your browser. Keep in mind that blocking essential cookies will break the software—you won't be able to stay logged in or save your work.

International Data Transfers

Blinkonlink primarily operates in Thailand, and most of our data stays on servers in Southeast Asia. However, some of our service providers (like cloud hosting and email services) have infrastructure in other countries, including the United States and Europe.

When your data moves across borders, we ensure it's protected through appropriate safeguards: standard contractual clauses approved by data protection authorities, adequacy decisions where they exist, and requiring our partners to maintain security standards comparable to what we promise you.

If you have concerns about international transfers, contact us—we can discuss which data goes where and why.

Children's Privacy

Blinkonlink is designed for business and professional use. We don't knowingly collect information from anyone under 18 years old. If we discover that we've inadvertently collected data from a minor, we'll delete it promptly.

If you're a parent or guardian and believe your child has created an account with us, please contact [email protected] so we can remove their information.

Changes to This Policy

Privacy practices evolve, laws change, and sometimes we need to update this policy. When we make significant changes, we'll notify you by email at least 30 days before they take effect. For minor updates (like fixing typos or clarifying existing practices), we'll just update the "Last Updated" date at the top.

You can always find the current version of this policy at blinkonlink.com/privacy-policy. If you disagree with changes we make, you can close your account before they take effect—though we hope it doesn't come to that.

Thai Data Protection Law Compliance

As a Thailand-based company, we comply with the Personal Data Protection Act B.E. 2562 (2019). This law gives Thai residents specific rights regarding their personal data, and we extend these protections to all our users regardless of location.

Under Thai law, we're required to have a legal basis for processing your personal data. For most of our activities, this basis is either:

• Contract performance—we need your data to provide the services you signed up for
• Legitimate interests—we have good business reasons to process your data, balanced against your privacy rights
• Your consent—for optional features or communications you've specifically agreed to
• Legal obligations—when Thai law requires us to retain or process certain information

If you have questions about our legal basis for processing your specific data, we're happy to explain it. Contact our Data Protection Officer for details.